Unlike some other "handy" or "task" websites, Kandu is not a gig platform. Our network of local service providers is comprised of professional and experienced businesses, not individuals.
All of our service providers are contractually obligated to warranty their labor for no less than one year from the date of project completion. Discover an issues months from now? It'll be taken care of.
Payment upon Completion
You don't pay until the work has been completed in its entirety, and we don't pay the service provider until you're happy. If there's an issue with the work completed, let us know within 72 hours and we'll put a hold on any payments to the service provider until all outstanding issues have been addressed.
In the rare event that you can't come to an agreement with your service provider regarding an issue with the service received, we'll work directly with you and the service provider to do everything we can in order to achieve the desired outcome.